Best rate guarantee
Feel confident knowing that you will always get the best available rate at our hotels direct from us.
Whenever you make an advanced* room reservation directly with us, either through one of our websites, our UK Reservations team or with our hotels, we guarantee that you will receive the lowest rate possible.
If you find a lower publicly available rate for the equivalent stay on a competing website, prior to, or within 24 hours of booking, simply submit a Best Rate Guarantee Claim to us and we will honour that lower rate, with an extra 10% off!
Reserving on our sites is quick and easy and there are no hidden fees. If you have any questions, our customer service staff will be more than happy to provide assistance at stay@royalhorseguardshotel.com. Claims should be sent to us using the form below.
*The Best Rate Guarantee is not applicable to reservations made within 24 hours of the scheduled arrival.
The Best Rate Guarantee full Terms & Conditions can be found here.